EngDiary 0009 - Fast Food Restaurant

  1. Chats
  2. Questions
  3. Novel
  4. Practice
  5. Battle


A bustling fast food restaurant interior during lunchtime, vividly captured in a watercolor style. The scene includes customers standing in line waiting to order, others seated at tables enjoying their meals, and staff behind the counter serving food and taking orders. The décor features bright colors and modern lighting, with posters of the menu items on the walls. The atmosphere is lively and inviting, with a mix of individuals and families, all encapsulated in the fluid and slightly blurred lines characteristic of watercolor paintings.


Webber: Good afternoon. Could you please tell me what the special of the day is?

Alice: Good afternoon! Yes, of course. Today’s special is our Grilled Chicken Burger with a side of sweet potato fries. It also comes with a choice of a soft drink or iced tea.

Webber: That sounds interesting. Could you suggest a meal that’s a bit lighter, perhaps something with a salad?

Alice: Certainly! We have a Caesar Salad with Grilled Shrimp that’s very popular. It’s lighter but still very satisfying. You can also pair it with a soup to make it a combo.

Webber: That does sound good. What soups do you have today?

Alice: We have Tomato Basil and Chicken Noodle soup today. Both are freshly made.

Webber: I’ll go with the Caesar Salad with Grilled Shrimp and the Tomato Basil soup, please. Could I get the iced tea with that?

Alice: Absolutely, that’s a great choice. Would you like anything else with your meal today?

Webber: No, that will be all. How much do I owe you?

Alice: Your total comes to $15.75. Will you be paying with cash or card?

Webber: I’ll pay with my card, thank you.

Alice: You’re welcome. Please swipe your card when you’re ready. And here’s your number for the order. We’ll call you when it’s ready to be picked up. Thank you for choosing us and enjoy your meal!

Webber: Thank you very much, Alice.

(Webber has chosen a seat by the window and Alice is serving the meal)

Alice: Here’s your Caesar Salad with Grilled Shrimp and the Tomato Basil soup, sir. And here’s your iced tea. I hope you enjoy your meal.

Webber: Thank you, Alice. It all looks delicious. But, I believe there was supposed to be a side of sweet potato fries with the meal?

Alice: Oh, my apologies, sir. Let me check your order again. (Pause as Alice checks the order.) You’re absolutely right, and I apologize for the oversight. I’ll have the sweet potato fries brought out to you right away. Thank you for your patience.

Webber: No problem at all. Thank you for taking care of it so quickly.

(A short while later, Alice returns with the sweet potato fries.)

Alice: Here are your sweet potato fries. I’m sorry for the wait, and thank you for bringing it to our attention. To make up for the oversight, would you like a complimentary dessert on us? We have apple pie or chocolate cake today.

Webber: That’s very kind of you, Alice. I would like to try the apple pie, please.

Alice: Excellent choice, sir. I’ll have the apple pie out to you shortly. Again, my apologies for the oversight and thank you for your understanding.

(Webber enjoys his meal, and Alice later brings the apple pie.)

Alice: Here’s your apple pie, sir. I hope you enjoy it. If there’s anything else you need, please don’t hesitate to ask.

Webber: Thank you, Alice. Everything has been wonderful, despite the small hiccup. I appreciate your service.

Alice: It’s my pleasure, sir. We’re here to ensure you have a great dining experience. Enjoy your dessert and have a wonderful day.

Webber: Alice, I’ve finished my meal, and it was very enjoyable. Could you please tell me how I should go about returning my tray and cleaning up the table?

Alice: I’m glad to hear you enjoyed your meal, sir. You can leave the tray on the table, and our staff will take care of it. We ensure that the tables are cleaned and sanitized after each customer to maintain a hygienic environment. But if you prefer, there’s a tray return station over there by the corner.

Webber: Thank you for the information, Alice. It’s quite convenient, but I can’t help but notice how fast food dining has both its advantages and drawbacks. What do you think?

Alice: You’re welcome, sir. And yes, dining at fast food restaurants certainly has its pros and cons. On one hand, it’s convenient and time-saving for many people. The food is served quickly, and it’s a good option for those who are in a hurry. On the other hand, while we strive to offer healthier options, fast food is often criticized for its nutritional content and its impact on health if consumed frequently.

Webber: That’s a fair point. The convenience and efficiency of fast food are unmatched, especially for someone with a busy lifestyle. Yet, it’s important to be mindful of dietary choices and health implications.

Alice: Exactly, sir. We recommend our customers enjoy our meals as part of a balanced diet. We’re also looking into expanding our menu to include more health-conscious options to cater to the needs of our customers who are looking for healthier alternatives.

Webber: That sounds like a positive step forward. It’s good to see fast food restaurants acknowledging these issues and working towards solutions.

Alice: Absolutely, sir. We believe in providing our customers with a variety of choices that cater to their tastes while also considering their health. We’re always happy to receive feedback and suggestions on how we can improve.

Webber: Thank you for this enlightening conversation, Alice. I’ll certainly keep that in mind and look forward to seeing the changes. Have a great day!

Alice: The pleasure was all mine, sir. Thank you for dining with us, and we hope to see you again soon. Have a wonderful day!

(Webber returns to the fast food restaurant on the weekend to have another discussion with Alice.)

Webber: Hello again, Alice. It’s good to see you. I was wondering, could we talk about the common meals and their ingredients across different fast food chains? I’m trying to make more informed choices.

Alice: Hi, Webber! It’s great to see you back. Certainly, we can discuss that. Each fast food chain has its signature meals, but you’ll find some common themes, like burgers, chicken sandwiches, fries, and salads. The key is in the ingredients and how they’re prepared.

Webber: Right, I’ve noticed that. Could you give me an example of what sets apart the meals here from those at other chains?

Alice: Of course. For instance, our burgers are made with 100% beef with no fillers or preservatives. We also offer a variety of toppings that customers can choose from to customize their burger, including fresh vegetables and different sauces. In contrast, some other chains might focus on offering larger portions or unique flavors that cater to specific tastes.

Webber: Interesting. And what about the combos? What typically comes in a combo meal here?

Alice: Our combo meals are designed to offer a complete meal experience. They typically include a main item like a burger or sandwich, a side such as fries or a salad, and a drink. We aim to provide value and convenience, but we also offer the flexibility to swap out items for a healthier option, like substituting fries with a side salad or choosing water or iced tea instead of a soft drink.

Webber: That’s quite flexible. How do customers generally respond to the healthier options?

Alice: There’s definitely a growing interest in healthier dining options. Many of our customers appreciate the ability to customize their meals according to their dietary preferences. It’s all about providing choices that cater to a wide range of needs and preferences.

Webber: It sounds like the fast food industry is evolving to become more inclusive of different dietary needs.

Alice: Absolutely, Webber. The industry is becoming more adaptable and responsive to consumer health trends and demands. It’s an exciting time to be a part of it, and we’re committed to continuing to innovate and improve our menu offerings.

Webber: Thank you for sharing all this with me, Alice. It’s given me a lot to think about in terms of making healthier choices when dining out.

Alice: You’re welcome, Webber. I’m glad I could provide some insights. If you have any more questions or need recommendations, feel free to ask anytime. Enjoy your weekend!


Menu Options

  • What are the menu options?
  • Could you tell me about your vegetarian menu options?

Ingredient Information

  • What ingredients are used in this dish?
  • What ingredients are in your veggie burger?

Allergy Information

  • Do your meals contain any allergens?
  • Is there any peanut product used in your kitchen?

Meal Customization

  • Can I customize my order?
  • Can I have the chicken sandwich without mayo?

Nutritional Information

  • Where can I find nutritional information for your meals?
  • Could you provide the calorie count for your grilled chicken salad?

Special Offers and Deals

  • Are there any current special offers or deals?
  • Do you have any combo deals available today?

Payment Options

  • What payment options do you accept?
  • Can I pay for my order with a mobile payment app?

Order Time

  • How long will my order take?
  • What’s the estimated wait time for a to-go order?

Kid-Friendly Options

  • Do you have any kid-friendly meal options?
  • What options do you have for children’s meals?

Customer Feedback

  • Where can I leave feedback about my experience?
  • Could you direct me to where I can submit feedback about my meal and service today?


In the bustling city of Culinary Heights, there existed a fast food restaurant unlike any other, known as “The Quick Bite.” It was here that Sam, a curious and adventurous food blogger, embarked on a unique challenge: to uncover the secrets behind the success of this local favorite, armed only with a list of questions that any discerning diner might ask.

Sam’s adventure began one bright morning when he entered The Quick Bite, greeted by the vibrant colors and the tantalizing aroma of freshly prepared meals. His first question was directed at Alice, the friendly manager known for her extensive knowledge of the menu and a penchant for customer service.

“Could you tell me about your vegetarian menu options?” Sam inquired, hoping to discover how The Quick Bite catered to a diverse clientele.

Alice smiled, eager to share. “We pride ourselves on offering a variety of options, including our popular Quinoa Veggie Delight and the Avocado Bean Burger. Each dish is crafted to ensure our vegetarian customers enjoy a meal that’s both nutritious and delicious.”

Intrigued, Sam delved deeper, asking, “What ingredients are in your veggie burger?” He was particularly interested in the composition of their dishes, seeking to understand what set them apart.

“Our veggie burger is made with a blend of black beans, quinoa, and a mix of spices, topped with fresh lettuce, tomato, and our homemade vegan mayo. It’s a favorite among our customers,” Alice explained, her passion for food shining through.

As their conversation progressed, Sam’s curiosity about customer satisfaction led him to inquire, “Where can I leave feedback about my experience?” He was impressed by the quality of service and wanted to ensure his positive impressions were shared.

Alice directed him to a digital feedback station at the corner of the restaurant, a modern approach to gathering customer insights. “We value our customers’ opinions and constantly strive to improve our service based on their feedback,” she said.

The visit to The Quick Bite turned into a series of blog posts that captivated Sam’s audience. He explored the nuances of fast food dining, from the importance of ingredient transparency to the value of customer feedback. His readers were treated to a behind-the-scenes look at what made The Quick Bite a beloved establishment, all through a series of well-crafted questions that revealed the heart of the restaurant.

Sam’s adventure at The Quick Bite not only satisfied his culinary curiosity but also highlighted the significance of understanding customer needs and preferences. It was a reminder that even in the fast-paced world of fast food, the ingredients for success were quality, care, and a listening ear.


  • When you order food to go, it is often called a “__________” order.

  • The machine that blends ice cream and milk together is known as a “__________” machine.

  • Many fast food restaurants offer a “__________-through” service, allowing customers to order and receive food without leaving their car.

  • A smaller version of a hamburger, often served to children, is commonly called a “__________.”

  • The digital screen displaying the menu items and prices above the counter is called a “__________” menu.

  • A promotional offer that includes a main item, a side, and a drink is typically referred to as a “__________” meal.

  • The area where customers stand in line to order food is often referred to as the “__________” line.

  • The tray used for carrying food and drinks from the counter to the table is known as a “__________” tray.

  • Condiments like ketchup, mustard, and mayo are often available in “__________” packets.

  • The person responsible for preparing the food is called a “__________” worker.

  • takeout

  • milkshake

  • drive

  • slider

  • digital

  • combo

  • queue

  • serving

  • individual

  • fast food



The fast-food restaurant, usually bustling with the sounds of sizzling grills and chattering customers, today hosts an unusual event. Tables are pushed to the sides, making room for an impromptu Pokémon battle arena. Patrons, with their meals momentarily forgotten, gather around the cleared space with eager anticipation. Among them, kids press closer, eyes wide with excitement, while adults film the event on their phones, cheering and placing friendly bets.

Round 1: Caterpie vs. Yungoos

The battle kicks off with Webber’s Caterpie squaring off against Alice’s Yungoos. As Caterpie attempts to use String Shot, aiming to entangle Yungoos, the nimble mongoose Pokémon dodges with ease, its movements a blur. Yungoos then counters with a fierce Tackle, sending Caterpie sliding across the tiled floor, narrowly avoiding a ketchup spill. The audience gasps, some cheering, others concerned for the tiny Caterpie. However, Caterpie, resilient as ever, recovers and retaliates with Bug Bite, cleverly using a nearby dropped french fry as leverage to launch itself at Yungoos. The move hits, but Yungoos stands strong, ready for more.

Round 2: Mantine vs. Vaporeon

Next, Webber sends out Mantine, gliding gracefully in the air, while Alice counters with Vaporeon. The water-type showdown promises to be spectacular. Vaporeon initiates with Water Gun, shooting a powerful jet of water that Mantine skillfully dodges, causing the stream to hit a soda machine, spraying soda everywhere, much to the delight of the watching children. Mantine responds with Bubble Beam, creating a dazzling spectacle as the bubbles catch the light, turning the area into a discotheque of shimmering colors. Vaporeon, however, uses the bubbles as a cover to sneak up on Mantine and land a quick Aqua Jet, demonstrating the fluidity and grace of water-types.

Round 3: Shellder vs. Heliolisk

For the final match-up, Webber chooses Shellder, and Alice brings out Heliolisk. The contrast between Shellder’s Water-type and Heliolisk’s Electric/Normal-type abilities sets the stage for an electrifying conclusion. Heliolisk starts with Thunderbolt, lighting up the room with a brilliant flash. Shellder, however, uses its shell to deflect the attack, the electrical discharge causing a nearby neon sign to flicker wildly, adding to the ambiance. Seizing the moment, Shellder uses Ice Beam, creating a slick of ice on the floor that Heliolisk struggles to gain traction on. But Heliolisk adapts, using Solar Beam by absorbing the fluorescent light energy from the ceiling, and directs a powerful beam at Shellder, causing a dramatic explosion of steam as the ice meets intense heat.


As the battle draws to a close, both Webber and Alice recall their Pokémon, offering gestures of mutual respect. The fast-food restaurant, now a scene of spilled drinks, scattered fries, and an excited audience, erupts into applause. The patrons, having witnessed an unforgettable spectacle, resume their meals with animated discussions about the battle. The manager, seeing the joy and camaraderie the event brought, considers making Pokémon battles a regular feature.

As for the Pokémon, they’re treated to their favorite snacks, much to their delight. And as the night falls, the restaurant slowly returns to its usual rhythm, the battle a cherished memory for all who witnessed it.